Privacy policy

At Rugged Rebel Co., we are committed to safeguarding the privacy and personal information of our valued customers. This privacy policy outlines how we collect, use, protect, and handle your personal information. We want to assure you that your information is secure, and we have no malicious intent. Our goal is to enhance your shopping experience and provide you with the best service possible.

  1. Information We Collect: We collect the following personal information at the time of checkout: first and last name, shipping and billing addresses, email, phone number, and payment information. This information is essential for order processing and ensuring a seamless shopping experience.

  2. Collection Methods: We collect personal information through web forms and, in some cases, cookies. Cookies help us understand your shopping habits and preferences, allowing us to provide targeted advertising and improve your overall experience on our website.

  3. Use of Personal Information: We use the collected personal information for two primary purposes: marketing communications and customer support. We may send you promotional emails or newsletters to keep you informed about our latest products, offers, and updates. Our customer support team may also use your information to address any inquiries or concerns you may have.

  4. Third-Party Sharing: We want to assure you that we do not share or sell your personal information to any third parties. Your information is strictly used for Rugged Rebel Co.'s internal purposes. We have carefully selected secure data and marketing services to ensure the utmost protection of your identity and information.

  5. Data Security: We prioritize the security of your personal information. We employ industry-standard security measures and work with trusted service providers to protect your data from unauthorized access, loss, or disclosure. Your information is stored on secure servers and transmitted using encryption technologies.

  6. Data Retention: We retain your personal information for a period of three years to comply with legal and accounting requirements. After this period, we delete the information from our systems.

  7. Customer Control: We respect your rights to privacy and control over your personal information. If you wish to unsubscribe from our marketing communications or have your personal information deleted from our records, you can easily do so by contacting us. We regularly process unsubscribe requests and remove all related information quarterly.

  8. Minors: We do not knowingly collect personal information from individuals under the age of 18. Our website and services are intended for adult users only.

We want to assure you that our commitment to your privacy and the security of your personal information is unwavering. Your trust is essential to us, and we strive to be transparent and responsible custodians of your data.

Please feel free to contact our customer support team if you have any questions or concerns regarding our privacy policy. We are here to assist you and ensure that your shopping experience with Rugged Rebel Co. is safe, enjoyable, and tailored to your preferences.