Terms of service

Welcome to Rugged Rebel Co.! By accessing and using our website, you agree to comply with the following Terms of Service. These terms govern your use of our website, your interactions with our products, and the rights and responsibilities of both Rugged Rebel Co. ("RRC") and you, the user. Please read these terms carefully before proceeding.

  1. Ownership of Intellectual Property: All artwork, fonts, ideas, and other creative elements displayed on our website are the exclusive property of Rugged Rebel Co. Users are granted access to the site exclusively for shopping our products and must respect our intellectual property rights.

  2. Third-Party Collaboration: To provide you with the best experience, we collaborate with premium and highly-rated third-party fashion and fulfillment companies. By using our website and making purchases, you acknowledge and agree to any additional terms or policies set by these third parties.

  3. Pricing, Availability, and Promotions: Pricing, product availability, and promotions are at the sole discretion of RRC and are subject to change without prior notice. We strive to provide accurate information, but errors or discrepancies may occasionally occur. We reserve the right to correct any such errors and cancel or modify orders if necessary.

  4. Customer Responsibility: It is the responsibility of customers to provide accurate and up-to-date information during the Rugged Rebel Co. shopping experience. We are not liable for any issues arising from inaccurate or incomplete customer information.

  5. Intellectual Property Rights: We have a dedicated legal team to protect our intellectual property and content rights. All intellectual property displayed on our website is owned by RRC or used with proper authorization. Credit is given where credit is due, and we respect the rights of others.

  6. User-Generated Content: We value customer feedback and engagement. However, we do not tolerate vulgarity, false information, manipulated content, or any form of inappropriate behavior. Customers are encouraged to reach out to our customer experience/customer service team for assistance or to provide feedback.

  7. Resale Prohibition: Without prior consent, customers are not permitted to resell any items purchased from Rugged Rebel Co. We reserve the right to take appropriate legal action against any unauthorized resale activity.

  8. Refunds and Returns: For information on our refund and return policy, please refer to the dedicated page on our website. It provides detailed guidelines on eligible scenarios, processes, and timelines for refunds and returns.

  9. Legal Matters and Disputes: Any legal matters or disputes arising from your use of our website and products shall be governed by and interpreted in accordance with the laws of the state of Texas. Legal correspondence should be mailed and emailed directly to Rugged Rebel Co., including all contact information of the individual initiating the case.

  10. Empathetic Approach: We strive to create a legally sound environment while maintaining an empathetic voice in our communications. We appreciate your understanding and cooperation as we work towards delivering an exceptional shopping experience.

By accessing and using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service. If you have any questions or concerns, please reach out to our customer support team for assistance.